We are looking for a Front Desk Associate to serve as our patients manage all aspects of their care plan. The Front Desk Associate's responsibilities include but are not limited to entering patient information, scheduling appointments and tracking patients visits. If you have a knack for customer service and work experience in customer service, we’d like to meet you. Ultimately, you will help create a pleasant and memorable visit for our patients.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone appointments
• Inform patients about payment methods
• Entering in all patient information
• Welcome patients upon their arrival
• Ensure the waiting area is clean and tidy
• Confirm new patient appointments
• Upsell additional services, when appropriate
• Maintain updated records and payments
• Schedule patient care plans
• Check insurance eligibility and convey benefits to patient

Skills

• Work experience in a Chiropractic office, Receptionist or similar role
• Experience with scheduling software, like Chirospring is a plus
• Customer service attitude
• Excellent communication and organizational skills
• Experience with Excel, Word and email

Communication method(s) used:

• Email
• Phone
• In person

Schedule:

• Day shift

This Job Is:

• Open to applicants who do not have a college diploma

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Autonomous/Independent -- enjoys working with little direction

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 18 – 28 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift

Work setting:

• In-person

Work Location: In person